Privacy Policy
Privacy Policy – Cove Bay Vintage
At Cove Bay Vintage, operated by Roy Gullan, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in strict compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
When you place an order, create an account, or interact with our website, we may collect the following personal information:
• Contact Details: Name, email address, and telephone number.
• Address Details: Billing address and shipping address.
• Payment Data: Transaction details and payment preferences (processed securely via encrypted third-party payment gateways; we do not store full payment card details).
• Technical & Usage Data: IP address, browser type, device information, and browsing activity collected via cookies.
How We Use Your Information
We use your personal data strictly for legitimate business purposes:
• Processing, fulfilling, and delivering your orders.
• Communicating order confirmations, tracking updates, and providing customer support.
• Complying with postal, carrier, and international customs requirements.
• Meeting legal, tax, and regulatory obligations.
Data Sharing & Third-Party Services
We do not sell, rent, or trade your personal data. We only share necessary information with trusted third-party service providers essential to operating our business and fulfilling your order:
• Shipping & Logistics Partners: Royal Mail (to handle parcel delivery, tracking notifications, and customs reporting).
• Production Partners: Gelato (our print-on-demand production partner, strictly to print and dispatch vintage-style poster orders).
• Payment Gateways: Encrypted payment processors (including Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, and Clearpay) to securely process payments.
• Legal & Regulatory Authorities: When required by law or to protect our legal rights.
Data Retention & Security
We implement appropriate security measures to protect your personal data against unauthorized access, loss, or disclosure. We retain your transaction data only for as long as necessary to fulfill orders, resolve disputes, and satisfy statutory tax and legal record-keeping requirements.
Cookies & Tracking Technologies
Our website uses essential and analytical cookies to ensure proper website functionality, manage your shopping cart, and improve overall browsing performance. You can manage or block cookies through your individual web browser settings at any time.
Your Statutory Rights Under UK GDPR
Under UK data protection law, you hold the following rights regarding your personal information:
• The right to access and request a copy of the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data where legally applicable.
• The right to restrict or object to certain types of processing.
• The right to withdraw consent for direct marketing communications at any time.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have queries regarding how your data is handled, please reach out to us: Email: support@covebayvintage.com
Policy Updates
We may update this policy periodically to reflect changes in legal requirements or our operational practices. Updates will be posted directly to this page.